Tag Archive for: altova support

August MissionKit Special – Upgrade Now and Save!

Erin Cavanaugh
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Get one year SMP FREE when you upgrade to the Altova MissionKit! Upgrade Now and Save! For a limited time*, we are offering our current customers the opportunity to get one full year of Support & Maintenance free when they upgrade their individual software product license(s) to the MissionKit tool suite. This represents a potential savings of hundreds or even thousands on Support and Maintenance! The MissionKit brings together innovative tools and standards-based technologies in a comprehensive package that every enterprise architect and application developer needs to complete their software development arsenal.

  • XML development
  • Web & Web services development
  • Data mapping & integration
  • Rendering & publishing XML, XBRL, and database data
  • Database query, design, and comparison
  • UML modeling
  • Data/code differencing and merging
  • Code generation
  • Automation through APIs, ActiveX controls, or command line
  • Visual Studio & Eclipse integration

Take advantage of this exciting offer to upgrade to the MissionKit today – it expires on August 31, 2010!*

SMP includes:

Free Software Updates You will receive all maintenance releases and major software versions that are released during your support period – including v2011 as soon as it ships this autumn. Updates that you receive cover the specific edition of the product that you have purchased and typically include many additional features. Priority Technical Support We are extremely proud of our high quality technical support; here are just a few actual customer comments about our excellent support team. “Thanks again for the quick reply. You guys have the fastest response time and in my opinion among the best customer/technical support I have dealt with.”– Sacha Korell, Cobham, plc. “Thank you for the clear explanation and rapid response. Altova provided an excellent customer service for an excellent product.” – Ray Burrows, Ensign Energy Services, Inc. “Working with Altova Support has been my best support experience in my professional life. I really appreciate the way you have understood my obstacles and used your time to remove them. Thank you!” – Frode Reinertsen, NetCom GSM * This limited offer expires on August 31, 2010 and is available from Altova GmbH and its licensed distributors and resellers. The twelve (12) or twenty-four (24) month Support Period for the MissionKit SMP commences on the date that the upgrade order is received and replaces any existing SMP Support Period then in effect for the upgraded licenses. Pricing will automatically reflect that 12 months of the Support Period are at no cost.

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Altova XBRL Resources

Erin Cavanaugh
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In the year since the Altova MissionKit 2009 added XBRL support as a marquee feature, we have added several new technical resources for anyone starting to learn the complexities of XBRL. Many of these are uniquely focused toward our present and future customers – those who are familiar with XML and the other components that contribute to the XBRL standard, but have no hands-on experience with XBRL itself. We invite you to comb through these resources and to learn, as we have learned, how this powerful and flexible language can promote transparency and interactivity in financial reports, transactions, and internal auditing practices. · XBRL: An Overview for Technical Users – a whitepaper catered toward developers and other technical users · XBRL Training – a free, online, 5-module course that provides an introduction to XBRL technology and the MissionKit · XBRL Glossary – a comprehensive list of the technical terms that are used in describing XBRL instance documents, XBRL taxonomies, and the XBRL specification in general · XBRL Solutions Page – a brief overview of the XBRL specification and the Altova tools that support it Snap2

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What's New…To Me?

Erin Cavanaugh
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With each release, we update the Altova What’s New page with many details and screenshots describing all the functionality added to each product in the Altova MissionKit. If you’ve ever visited the page, you know it’s quite long — and that’s why we only include information on the latest release. This is very helpful for the folks who are one version behind, but what if it’s been a while since you upgraded? You can check out the New Features Index pages, which allow you to select the current version of your product(s) to see everything that’s been added since:

SMPOf course, if you have an active Support and Maintenance Package, upgrades to the latest version are free; but even if your SMP has expired, special upgrade pricing is available. You can learn more by contacting the Altova Sales Team or entering your license key code into the Upgrade Wizard to see all your options.

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How to Recommend Improvements or New Features

David McGahey
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The most valuable input the Altova team receives is from our customers and potential customers. This feedback shapes our future development plans for improving our tools and adding new features and functionality. We receive this feedback in multiple ways: by interacting with users at industry events, through comments on this blog, through customer case studies, and, most often, through Altova’s Online Support Center. You can use the Support Center to report a problem you’re having, get help with licensing questions, request new features, and more. The form will guide you to the right place to enter your request. As always, we look forward to hearing your feedback!

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